Office Hrs: 7:30am - 4:30pm CST

(219) 324-9900

Support

Home 9 Support

We approach your audit with a deep understanding

We approach your audit with a deep understanding

We approach your audit with a deep understanding

Providing
World Class Partner
Experiences!

Making sure our customers’ technology and communication infrastructure is running at 100% optimization is a promise that we strive to deliver. We can design a New Age Telecom Partner Plan that is structured to maximize your solution and provide you with help around some or all of these areas:

  • Free remote and onsite troubleshooting and support.
  • Access to customer service via phone and email.
  • After-hours response for emergency services.
  • Priority scheduling for maintenance and projects.
  • Process and install all necessary software subscriptions and updates.
  • Annual onsite preventive maintenance visits.
  • Backup and archiving of configurations.

Empowering Success: Innovative Support Services for your Business

By choosing to invest in our Partner Plans, you can have peace of mind knowing that your technology is in good hands and that you can focus on their core competencies. The 24/7 support, remote monitoring, and remote backups will provide customers with a highly effective and reliable solution that can help them to move forward with confidence and achieve success.

01. Innovative Support Services

02. Around The Clock Services